How to SWAP SIM Cards with Vodacom South Africa 2023

How to SWAP SIM Cards with Vodacom South Africa 2023
How to SWAP SIM Cards with Vodacom South Africa 2023

How to SWAP SIM Cards with Vodacom South Africa 2023

This text explains how one can alternate your Vodacom SIM card and regain your misplaced cellphone quantity, together with the safety questions you’ll be requested, the documentation you’ll want, and the step-by-step course of.

How does Vodacom Sim Swap work 2023?

Vodacom SIM swap is a straightforward and cost-effective methodology that enables Vodacom subscribers’ clients and purchasers to acquire, retrieve, and regain their Vodacom quantity whether it is misplaced, stolen, or destroyed.

Please notice that whenever you SIM swap Vodacom in your quantity, it can take round 4 hours to finish and turn into lively. From previous expertise, it’s not advisable to swap SIM playing cards after 6 p.m., so make certain to take action earlier than 4 p.m.

There are numerous causes you may want a brand new SIM. You’ll have misplaced or broken your current SIM or you must alternate your SIM for a smaller MicroSIM or NanoSIM card to suit into a brand new machine.

Fortunately, this doesn’t imply that you need to get a brand new quantity. You are able to do a Vodacom SIM swap and nonetheless maintain your previous quantity, whether or not you’re on Pay as you go or Contract.

Take notice

  • When doing a SIM swap, all of your companies stay unchanged as a result of companies being linked to your cellphone quantity and never the SIM quantity.
  • The PIN and PUK numbers of your new SIM will not be the identical because the previous SIM card.
  • Your RICA info may even be moved to the brand new SIM when the SIM swap is profitable.

Advantages of a SIM swap

  • You get to maintain your cellphone quantity on the brand new SIM.
  • You retain all of your current bundles, companies and airtime.
  • You retain your reductions and promotions (if relevant).

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Learn how to do a Pay as you go SIM swap

  • Purchase a brand new Pay as you go starter pack and register it for RICA.
  • Dial 136 from the brand new SIM.
  • Choose the choice to make use of your previous cellphone quantity.
  • You’ll be routed to a name centre marketing consultant who will do the SIM swap for you.
  • Put your new SIM into your machine. It can take between two and 24 hours earlier than the brand new SIM card is activated.

Learn how to do a Contract SIM swap

If you must swap your SIM to suit a brand new machine that takes a smaller SIM otherwise you’ve misplaced your SIM, go to your nearest Vodacom retailer and one of many store assistants will enable you to make the change. Please notice that there could also be a SIM-card activation price.

Keep in mind to take these with you:

  1. Your South African ID or passport.
  2. Your present Vodacom cellphone quantity (if in case you have one).
  3. A replaceable contract SIM (you should buy one at any Vodacom Store).
  4. You will want to RICA whenever you buy a new SIM so have your proof of residence useful.

The store assistant will enable you to full the required documentation. The SIM swap can be processed instantly and your new SIM can be lively in about 2-24 hours.

Have you ever heard about fraudulent SIM swaps? 

That is when criminals do a faux SIM swap to realize entry to your particulars. Learn extra about the way it works and what you are able to do to guard your self in our fraudulent SIM swap characteristic.

In an effort to fight fraud, Vodacom will ship you a message as a precaution to inform you {that a} SIM swap has been requested in your quantity.

  • If you happen to did request the SIM swap, it will likely be processed after 2 hours.
  • If you happen to didn’t request the SIM swap, you’ll be able to cease the request earlier than it is processed by calling 135.

What’s required for a SIM alternate?

How do I retrieve my earlier Vodacom quantity? After studying how one can port from Vodacom to MTN, numerous people write me this question by way of Fb. Due to this fact, this instruction will profit one can do sim swap on vodacom

These things are required for a Vodacom SIM swap 2023

Register the brand new SIM card in your identify with a brand new Vodacom beginning pack SIM card ( this is essential). It is best to register it below your identify.

Your ID, proof of handle, or affidavit (this isn’t required whether or not you conduct SIM swap on-line, by cellphone, or with USSD code; you solely want it in case you go to a Vodacom outlet).

Vodacom sim swap: how one can get a misplaced cellphone quantity 2023

Vodacom Sim alternate may be achieved in three strategies;

Dial 136
Utilizing Vodacom SMS
Dial 136 when going to the Vodacom workplace
Comply with the directions under:

Insert the newly registered Vodacom SIM card, i.e. ricad, into your cellphone.
Enable it to be lively for about three minutes, then dial 136 from it.
You’ll be requested whether or not you want to carry out a SIM swap from this quantity or one other quantity; choose the choice to make use of this quantity.
Then, you can be routinely linked to a contact middle marketing consultant.
The decision middle agent will ask you some questions and carry out the SIM alternate in your behalf.

The next questions can be requested by the Vodacom SIM swap marketing consultant on the contact middle:

Your final three name recipients
The newest airtime you bought.
The machine you final inserted your SIM card into ( this is essential)
When you present the proper response, the SIM swap can be achieved.
Now, flip off your cellphone and wait a minimum of 4 hours earlier than turning it again on; you’ll hear a welcome message from Vodacom.
Dial 100 to listen to your stability; then dial *111*555# to verify your cellphone quantity.

Utilizing Vodadom SMS
One of the usually requested questions is, “How can I carry out a SIM swap utilizing Vodacom SMS?” Comply with the directions under.

Textual content ‘portme’ adopted by your new SIM quantity (the 20 digit quantity on the Vodacom beginning pack you simply bought and ricad) to 082 767 8287 out of your cellphone.
This method doesn’t work for SIM swaps; it solely works for porting, i.e., transferring your quantity from one other community to Vodacom (e.g., MTN, Cell C, or Telkom) whereas protecting your quantity.

Going to the Vodacom Workplace or Retailer
If the aforementioned methods fail, merely carry the next documentation to the native Vodacom outlet:

Your ID ( South African)
Your Passport, Immigration Standing, or Allow ( if you’re a foreigner)
Affidavit and proof of your handle
How can I get well my misplaced Vodacom quantity?


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Questions requested continuously?

How can I swap SIM playing cards with out phoning Vodacom?
Merely dial 136 and comply with the on-screen prompts.3 Ways To Sim Swap Vodacom

What’s Vodacom’s WhatsApp quantity for sim swaps?

Presently, the Vodacom WhatsApp customer support quantity is 0820098624. The Vodacom care assistant is known as TOBi, so after you add the quantity to WhatsApp and describe your SIM swap difficulty, you can be assisted.

Please keep in mind which you could swap Vodacom SIM playing cards with out contacting TOBi by way of WhatsApp or phoning 136.How to do a SIM swap | By Vodacom 2023 in South Africa