How to do sim swap on MTN South Africa 2023

How to do sim swap on MTN South Africa 2023

How to do sim swap on MTN South Africa 2023

How to do sim swap on MTN South Africa 2023:-MTN Group Restricted (beforehand M-Cell) is a multinational cellular telecommunications enterprise primarily based in South Africa that operates in quite a lot of African and Asian nations. Its headquarters are in Johannesburg.

MTN had 280 million customers as of December 2020, making it the world’s eighth largest cellular community operator and the most important in Africa. Energetic in over 20 nations, Nigeria accounts for one-third of the corporate’s gross sales, with a 35% market share.

MTN Group is the most important sponsor of South Africa’s nationwide rugby union facet, in addition to Manchester United of English soccer and the Zambian Tremendous League. The group’s Nigerian affiliate additionally has an current sponsorship settlement with the Nigerian Soccer Federation.

MTN South Africa SIM Swap 2023

This information reveals you step-by-step the best way to swap your MTN SIM card and discover your misplaced MTN quantity. Questions are requested, necessities are given, and what it’s worthwhile to do is talked about in full.

How does MTN Sim Swap work?

MTN Sim swap is an easy, straightforward, and cost-effective customer support that lets MTN Pay as you go cell phone customers get and preserve their MTN quantity if their SIM card was misplaced, stolen, or broken.

Once you do an MTN SIM swap, it’s best to know that it might probably take as much as 4 hours to complete. More often than not, it goes a lot sooner when the community isn’t busy. Don’t swap SIM playing cards after 7 p.m., as a result of it gained’t work.

The very best time to swap SIM playing cards is between 8 a.m. and 4 p.m., in order that your new SIM can be prepared to make use of round 8 p.m. Generally in the event you do it on weekends, it doesn’t work until Monday!!

Why Misplaced Quantity Sim Swap

To start with, this information is about the best way to do a sim swap with MTN in South Africa. In case you are in Nigeria or one other nation the place MTN operates and supplies providers, the directions can be posted later.

the best way to sim swap mtn

I made a decision to place out this information so that you just gained’t fall for MTN sim swap fraud. This tutorial is a self-service, step-by-step information so that you can do it your self.

Generally, you may need purchased a brand new cellphone and located that your MTN SIM card is simply too huge to slot in the sim slot. Most individuals who’ve used MTN for greater than 5 years are used to this. There was nothing like a Macro, Micro, or Nano SIM card again then.

MTN is the preferred telecom sim card in South Africa, partly due to the free every day “Please Name me again” characteristic. Nonetheless, due to the excessive crime price, particularly within the casual sector, the community is commonly misplaced.
Most SASSA grants, together with the R350 grants, are straight linked to your cellular quantity. In the event you lose your cellular quantity, you gained’t have the ability to get your grant cash. Due to this, getting your misplaced MTN quantity again is vital.
Though some individuals complain that their airtime goes away, MTN has discovered methods to repair this.

What are the necessities for a SIM swap, and what do you want?

How do I get again my previous MTN quantity? After studying my earlier information on the best way to change from Vodacom to MTN, somebody requested me this query on Twitter. I informed the lady what she must do to get her misplaced cellphone quantity again.

For a SIM swap, you’ll want the next issues;

A new SIM card for an MTN starter pack

Register the brand new SIM card in your title (this is essential). Though those that aren’t registered in your title will nonetheless work, it’s greatest to register it in your title for future use. If you wish to learn to self-RICA, try this information on the best way to self-RICA with an MTN SIM card.
Your ID, proof of tackle, or affidavit (this isn’t wanted in the event you swap SIM playing cards on-line or with a USSD code; you solely want it in the event you go to a bodily location).

MTN retailers.

Easy methods to Change MTN SIM Playing cards 2023?

Earlier than I let you know the best way to discover your misplaced MTN quantity and get it again, I believe try to be able to reply some safety questions.

The reason being that in the event you attempt to change your SIM card your self by dialing the USSD code *135# or calling 135 and fail thrice, you gained’t have the ability to attempt once more for 30 days. So it’s best to get to know these safety questions and know the best way to reply them.

Attempt as a lot as doable to only name *135# and go, since you gained’t be requested as many questions as in the event you went to their workplace or known as 135

What are you known as?

This can be a regular rule that needs to be adopted. Once you name 135 or go to their workplace, you’ll be requested this query.

How lengthy have you ever used the MTN Quantity?
That is crucial query to ask whenever you name or enter *135#. Now, it’s worthwhile to keep calm and provides your reply loads of thought. So, earlier than you attempt the SIM swap by your self, it’s best to learn this information and be sure you are prepared.

Now, your decisions can be offered within the following manner:

0-36 weeks
0 to six months
Six months to a 12 months
between 1 and three years
2-4 years
Over 5 years
Now, in the event you switched from one other community like Cell C, Telkom, or Vodacom to MTN, it’s best to select the time when it began working because the time you’ve been utilizing it.

So consider carefully earlier than making a choice. You may attempt to join whenever you received the quantity to whenever you met your boyfriend, girlfriend, or received a job. This trick works each time.

Have you ever finished a sim swap with this quantity earlier than, and in that case, when?
Take into consideration your reply earlier than you give it. In the event you’ve ever misplaced your MTN quantity and received it again via SIM swap, say sure and attempt to keep in mind when. It’s vital to know in the event you’ve modified the quantity in your SIM card earlier than.

Do you agree on something?

From what I’ve seen, you’re robotically on MTN factors in the event you’ve had your MTN quantity for greater than 4 years ( although many individuals don’t about it). However in the event you simply lower than 1 12 months, simply say NO, until you’re one hundred pc certain you’re.

Second, if the SIM card was registered in your title and ID as a South African, there may be an 80% probability that you’re on MTN factors.

How a lot was the final time you topped up your airtime?

Attempt as exhausting as you possibly can to determine the reply. In the event you can’t keep in mind, purchase any quantity of airtime, like R2 or R5, and put it straight on the misplaced quantity. So, that is the final time you’ll purchase or refill airtime.

When did you final refill your airtime?

In the event you use the trick above, it’s best to have the ability to inform what time it’s. In the event you use this trick, you’ll need to attend about 10 minutes earlier than you can begin the MTN SIM swap course of.

What sort of cellphone did you will have?

In case your solutions to the questions above aren’t convincing sufficient, you’ll be requested this one. This safety query asks concerning the final cellphone or smartphone the place the misplaced SIM card was put. In the event you misplaced the cellphone with the SIM card, it’s best to know the cellphone.

You’ll be given decisions, and it’s best to know your cellphone quantity!!

Now, whenever you dial *135#, you gained’t be requested for the final three numbers you known as, the numbers you used to name usually, and many others. Learn the principles that come subsequent.

However in the event you name 135 or go to their workplace, you possibly can count on to be requested all of those questions, like what was the final quantity you known as and the way usually.

Now, allow us to get began!!

MTN Sim swap will be finished in 3 ways;
USSD code *135# needs to be dialed
Doing MTN SIM swap on-line
Going to the MTN workplace? Use USSD code *135# to name *135#
Earlier than I clarify, it’s worthwhile to know two issues.

If you have already got an MTN sim card, which implies that your quantity continues to be lively, it’s possible you’ll solely want to vary the scale.
You don’t have your previous MTN quantity, which implies that the SIM card has been misplaced, stolen, or badly broken. It implies that it doesn’t work.
With out the MTN quantity you have already got
This technique is for you in the event you don’t have your previous MTN quantity as a result of it was misplaced, stolen, or broken. You possibly can self-swap your MTN SIM by dialing the MTN USSD code and following the directions with a smile.
Put the newly registered MTN SIM card, which known as a ricad, into the cellphone.
Wait till the MTN SIM card is activated and also you get welcome messages from MTN. Then, dial *136# to activate the SIM card.
Then, dial *135# and choose choice 5. You’ll be requested a number of questions. After this, you’ll get an SMS, and that SMS will let you know what to do subsequent.
If the message says to name 135 or use affidavit, this technique gained’t work.
If the message says to dial *135# and comply with the directions, the MTN SIM swap ought to work nearly 40% of the time.
Once you dial *135# for the second time, MTN will ask you the next questions concerning the SIM swap: “Is the SIM card within the cellphone?” “How do you wish to do the SIM swap?” and many others. selected questionnaire
Some questions can be requested, akin to when you’ve got factors, whenever you final refilled your airtime and the way a lot you probably did, when you’ve got information, and many others.
On any query that you just fail, you will have 3 choices extra. In the event you reply these questions unsuitable thrice, MTN will block your cellphone for one month.
After a month, you can begin the sim swap yet again.
When you reply the safety questions accurately, you’re going to get two (2) SMS/messages confirming your account.
The primary message will let you know that the SIM swap labored and that will probably be prepared in 2 to 4 hours. (However don’t pay the brokers but; the second message is the ultimate and most vital one.) The second message will come, normally inside 5–10 minutes. It’ll say, “The SIM swap was profitable. Please wait 24 hours.” In the event you see this message, my buddy, you possibly can ensure that the SIM swap labored and that you’re going to get your MTN quantity again.
But when the second message says, “Carry your affidavit to the police station or name 135,” the SIM swap didn’t work.
Please wait till the second message and be sure you get it. Many individuals have given cash to individuals claiming to be MTN brokers, solely to search out out later that the MTN SIM swap didn’t work. You should wait and be sure you see this second message!!

mtn sim swap

Already having an MTN quantity

If you have already got an MTN quantity, you need to use this second technique by dialing a USSD code. Observe the steps beneath.
Textual content “SIM swap” out of your present SIM quantity to 44770
You’ll get a one-time password (OTP) that works for quarter-hour.
Then, ship an SMS to 44770 with the phrase “swap” and your previous quantity *OTP# out of your new MTN sim playing cards. For instance, in case your MTN quantity is 0731112222 and the OTP you obtained is 1234, you’ll need to ship the next message to 44770: swap 0731112222*1234#.
When your previous SIM card stops working, put in your new MTN sim card and switch in your cellphone.
Your new SIM card can be prepared, and also you’ll have the ability to make and take calls.

Experiencing drawback, simply name 135!!

Doing MTN SIM swap on-line 2023

In the intervening time, there isn’t any option to do an MTN SIM swap on-line. You possibly can both name 135 from a newly registered MTN begin pack or go to an MTN retailer. Observe the prompts in the event you pay as you go, or name *135# as proven above.
Going to the workplace of MTN

If nothing else works, the very last thing you are able to do is go to any MTN retailer or workplace close to you. However remember that you’ll need the next paperwork to do your SIM swap. That is the best way to do mtn sim swap.

Your South African ID card, passport (if you’re not a South African citizen), or asylum utility that clearly reveals your title.
Proof of tackle or affidavit that has been checked
Solutions to some questions that can be requested of you, akin to whenever you final purchased airtime or known as the final two individuals.

Questions Folks Normally Ask

Listed below are a few of the commonest questions requested whenever you do a SIM swap to your MTN quantity:

Can I change my MTN sim card with out the previous one?

Sure, that’s why the SIM swap occurred within the first place. An important factor is that you recognize the variety of your previous sim and may reply the questions which are requested. However will probably be exhausting in the event you don’t know your quantity, which is the quantity in your previous SIM card that you just misplaced.

How do I alter my MTN SIM card if my cellphone has been stolen?

Sure, in case your cellphone will get stolen, you are able to do MTN SIM swap. To do that, you’ll comply with the second choice of doing SIM swap with out your current quantity.

Observe this directions beneath:

Get a brand new registered ( ricad) MTN sim card; it’s advisable it needs to be registered in your title
Put the newly registered MTN SIM card, which known as a ricad, into the cellphone.

Wait till the MTN SIM card is activated and also you get welcome messages from MTN. Then, dial *136# to activate the SIM card.

Then, dial *135# and choose choice 5. You’ll be requested a number of questions. After this, you’ll get an SMS, and that SMS will let you know what to do subsequent.

I defined all this steps above ( scroll up) ( scroll up)


Learn Additionally

How can I do my very own SIM swap?

You are able to do self SIM swap with the assistance of *135#; to get this, comply with and skim the rules above.

How a lot does MTN cost for a SIM swap?

MTN used to cost between R87 and R140 for this service earlier than, however now, doing SIM swap is free. However in the event you don’t know the best way to do it or are too lazy to learn this instruction, brokers or individuals who will learn this instruction will cost you that can assist you do it.


A SIM card has a novel serial quantity (ICCID), a global cellular subscriber identification (IMSI) quantity, safety authentication and ciphering data, short-term details about the native community, an inventory of the providers the person can use, and two passwords:

a private identification quantity (PIN) for regular use and a private unblocking key (PUK) for PIN unlocking. In Europe, the serial SIM quantity (SSN) is usually accompanied by a global article quantity (IAN) or a European article quantity (EAN), which is required when registering on-line for a pay as you go card subscription. You may as well retailer contact data on multiple SIM card.

SIM playing cards are all the time wanted for GSM telephones, however just for LTE-capable CDMA telephones. SIM playing cards may also be utilized in sensible watches, computer systems, cameras, and satellite tv for pc telephones.

The primary SIM playing cards had been concerning the measurement of credit score and financial institution playing cards. Over time, the scale of SIM playing cards has been lowered a number of occasions, however the electrical contacts have normally stayed the identical, so {that a} bigger card will be lower all the way down to a smaller measurement.

SIMs will be moved from one cellphone to a different by taking the cardboard out of the system. In some areas, like cell telephones, bodily SIM playing cards are being changed by eSIM. eSIM makes use of a SIM that runs on software program and is constructed into an eUICC that may’t be taken out.

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