Account Sales Manager at Cartrack April, 2023,
Account Sales Manager at Cartrack April, 2023
Job Description
The first essential objective of the place is to construct and preserve relationships with present clients. A secondary objective is to observe up on incoming leads and shut offers the place attainable.
To contribute each day to our mission of incomes the repute that we offer all our shoppers and companions with superior high quality know-how and data supported by first fee service. The incumbent should uphold our promise to shoppers that we transcend the anticipated.
Duties & Obligations
- relationships with allotted shoppers
- Servicing of present shoppers by uncovering the fast want (well being checks, account assessment, fleet coaching, self-service portal)
- Develop distinctive methods to develop the enterprise with clients and supply options to administration within the face of challenges
- Ship steady coaching to enterprise sources and shoppers to clarify merchandise
- Market and promote merchandise to be able to enhance model consciousness
- Concentrate on rising and growing present shoppers
- Replace CRM and protection studies each day
- Report in respect of each day actions to related Supervisor
- Attend to all fleet queries, setup of fleet studies and alerts
- Attend to de/re set up and restore queries and / or requests
- Attend to cancellation requests
- Attend to account queries
- Attend to updates of shopper and automobile info (self-service portal)
- Comply with-up on pending fitments
- Guarantee familiarity and adherence to relevant firm insurance policies and procedures
- Attend and take initiative to develop personal abilities
Desired Expertise & Qualification
- Matric/ Excessive College (minimal)
- B Com Enterprise Administration / Danger Administration
- Ideally Earlier Account Administration and Gross sales Expertise
- MS Workplace Suite (Excel Intermediate / Superior)